Ricoh Scanner Not Working

How To Troubleshoot Ricoh Scanner Not Working?

When your Ricoh scanner not working properly and displays an error message on the LCD screen, identify the cause of the error; if the power cord is damaged or your network connection has failed, the scanner will stop working. So, follow the steps given below to clear this issue. Troubleshooting the Ricoh scanner is not a complicated job. Follow this page, and you can easily solve the problems on the Ricoh scanner if it is not working.

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Checking The Ricoh Scanner Setup:

Ricoh Scanner Setup
  • First of all, check whether the scanner is turned ON.
  • If the power cord is damaged, remove it and then plug in a new power cord to the scanner.
  • Now, turn ON the scanner.
  • Make sure the scanner is placed near your wireless router.
  • Check if the router network connection is stable.

Steps To Connect The Ricoh Printer To A Wireless Network:

  • Reset the network setup on your Ricoh scanner and again connect the machine to your wireless network.
  • Now, press the power button to turn ON the scanner.
  • Press the User Tool key on the control panel.
  • Use the arrow keys to select Network Settings and then press OK.
  • On the next screen, select Wi-Fi Settings and then press OK.
  • Select Wi-Fi Connection on the next screen and then press OK.
  • With the help of the arrow keys, select Infrastructure Mode and then press OK to fix Ricoh Scanner Not Working issue.
  • Now, select Wi-Fi Connection and then press OK.
  • Next, locate the WPS button on the router, then press and hold the WPS button for few seconds; within few minutes the scanner will connect to the wireless network.

Steps To Uninstall Scanner Drivers:

  • On your Windows computer, right-click the Start icon and then select Device Manager.
  • On the Device Manager screen, expand the printer driver, then right-click on the Ricoh printer drivers and click Uninstall.
  • Now, the old driver will be uninstalled.
  • Download the latest scanner driver from the official Ricoh support website.
  • Double-click the downloaded file and start the installation.
  • Now, connect your scanner to the computer over the same network.
  • Now the Ricoh Scanner Not Working issue is fixed.