HP Scan Error 13 Solution

HP Scan Error 13 Solution

HP is one of the popular brands for laptops, printers, desktop, and other electronic gadgets. HP’s printer is preferred by millions of people around the world. HP Officejet and ColorJet printers are best for both the home and office users.Although the printer performs well, It is very common for any electronic device to encounter a problem. This web page explains how to fix HP Scan error 13. Scroll down this page to get HP scan error 13 solution.

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Issue: HP Scan error 13

Usually, when your HP scanner’s hardware is corrupted, the scan error 13 is displayed on the screen. To resolve this scan error, perform the following methods one-by-one until it gets resolved.

Method 1: Restart your HP printer

In most cases, restarting the printer will clear all kinds of errors. The below steps explain how to restart the HP Laserjet printers. If you’re not using the Laserjet printer model, then refer to your printer’s user guide to know the exact steps.

  • Turn off your HP printer.
  • Unplug the power cable from the printer. 
  • Leave your printer disconnected from the power source for at least 30 seconds. Again, connect the power cable to the printer.
  • Turn on the printer by pressing the Power button on it.
  • Now, check if the scan error 13 is resolved.
  • If the restart process doesn’t fix HP scan error 13, then perform the next troubleshooting method.

Method 2: Try to print a test page

  • Check whether your printer is able to perform the print operation.
  • If not, check if any other error message is displayed on the screen. If yes, perform the necessary steps to clear it.
  • If your printer is not able to perform the print operation, then try the next HP scan error 13 solution.

Method 3: Print a configuration page

  • Make sure that your HP printer is turned ON.
  • Now, hold down the Cancel button until the Ready light starts to blink.
  • Once the Ready light starts to blink, release the Cancel button.
  • Now, your printer will start to print the configuration page.

If this method doesn’t fix HP scan error 13, then reset your printer.

Method 4: Restore factory settings on your HP printer

  • Power off your printer and disconnect its power cable.
  • Wait for at least 30 seconds.
  • Now, reconnect the power cable to the printer.
  • Turn on the printer while holding down the Resume button for 10 to 20 seconds.
  • As soon as the Attention light turns ON, release the Resume button.
  • Now, your printer will be restored to the default settings.
  • Check if the scan error 13 is resolved.

If you still see the HP scan error 13, then your printer needs to get HP scan error 13 solution. Contact your printer dealer or manufacturer to resolve the error.