Canon Pixma Scanner Not Working

How To Troubleshoot Canon Pixma Scanner Not Working?

If you cannot scan from your Canon Pixma scanner, it will show you an error code and fail to scan the documents and images. The issue might have occurred due to various reasons. However, proper troubleshooting techniques can help you fix the Canon Pixma Scanner Not Working problem. Continue to read the following sections and fix the issue in no time.

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  • Canon Pixma Scanner Troubleshoot

Check The Lock Switch

  • When the lock switch that holds the scanning unit is not released correctly, it may stop the scanner from working.
  • In that scenario, disconnect the cable from the scanner and release the lock switch.
  • Now, check whether the issue is resolved. If not, move to the next step.

Check The Scanner Driver

  • The scanner driver has to be installed correctly on your computer. If the installation is incomplete, it may fail to work just as it has to.
  • If you cannot locate the scanner app in the application list, it signifies that the driver hasn’t been installed on your computer
  • The issue can be fixed by reinstalling the scanner driver. Once you have reinstalled the scanner driver, reconnect the scanner and check whether the issue is resolved

Reinstall The Scanner Driver

When your computer fails to recognize the scanner driver, you may end up in trouble. In those instances, fix the Canon Pixma Scanner Not Working issue by trying out the troubleshooting techniques mentioned below.

Reinstall Printer Driver
  • Disconnect the scanner from your computer and reconnect it. If you have connected your computer and scanner over a network, then choose the connection method as USB.
  • If you have connected your scanner and computer via a USB cable, change the USB cable and port.
  • Now, check whether the Canon Pixma scanner is working. If not, power cycle your scanner. To do so, turn it off and unplug the power cord. After a minute, reconnect the power cord, turn on the scanner, and check whether the issue is resolved.

If you cannot fix the Canon Pixma Scanner Not Working issue yet, you can reach out to us.